1) Q: When can I get the quotation for my enquiry?
A: Usually the quotation will be sent to you within one working day upon all the details of products being confirmed. If something urgently, we can quote for you within 1 hour based on all details you provide.
2) Q: How long is the bulk production time?
A: Normally 12-15 days. Rush order is available.
3) Q: Can I get a sample before bulk production?
A: Yes. The normal produce progress is that we will make a pre-production sample for your quality evaluation, the mass production will be started after we receive your confirmation on this sample.
4) Q: How long can I got this sample?
A: After receiving the sample charge and all the material & design being confirmed, the sample time is 3 days and Express delivery usually needs around 3-5 day.
5) Q: Is the sample charge can be refundable?
A: Yes, normally the sample charge can be refundable when you have placed you order, but the sample shipping freight should be deducted.
6) Q: what kind of paper can be printed on?
A: We have several kinds of paper material available which depends on your products need, like the woodfree paper, art paper, Kraft paper, paper cardboard, etc.