| 1) Q : When can I get the quotation for my enquiry? |
| A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 1 hour based on all details you provide. |
| 2) Q : How long is the bulk production time? |
| A : Normally 12-15 days. Rush order is available. |
| 3) Q : Can I get a sample before bulk production? |
| A : Yes. The normal produce progress is that we will make a pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample. |
| 4) Q: How long can I got this sample? |
| A : After receiving the sample charge and all the material & design being confirmed, the sample time is 3 days and Express delivery usually needs around 3-5 day. |
| 5) Q: Is the sample charge can be refundable? |
| A : Yes, normally the sample charge can be refundable when you have placed you order, but the sample shipping freight should be deducted. |
| 6) Q: what kind of paper can be printed on? |
| A : We have several kinds of paper material available which depends on your products need, like the woodfree paper,artpaper,kraft paper, paper cardboard,etc.. |
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